Last year, home sales reached their highest point in 14 years and that trend has continued into 2021. In the process, the number of consumers who did internet research about a home purchase reached an all-­time high of 97%. Yet, even with internet searches and new technology that provides 3-D tours and pictures, 9 in 10 people still choose to work with a real estate agent to buy a home. That’s because buying a house is the largest and most important financial decision most people will make a lifetime.